Support

Email [email protected] and include the account email you signed in with. That address is how we help with the website and the Thycc Watch app.

Sign in

The Site tab in the phone app is thycc.fit. Create an account or log in, then open the Watch tab to connect Apple Health or a watch. Confirm the email before the tracker will open a new account.

Delete an account

On the website, open Account → Delete account, enter your password, and confirm. In the Thycc Watch app the same control is on the Watch tab. Deletion removes the account and its diary. It is not an email request.

Health and aisle alerts

Apple Health uploads steps, exercise, workouts, and heart rate only after you connect Health and phone home. Aisle alerts stay off until you turn them on in Account and in the app. What those uploads look like is on the Privacy Policy, including the health sample JSON and the aisle-alert location JSON.

Watch connection

The Bluetooth name and id of a selected Thycc PineTime Watch stay on the phone until you pull that watch. Pull, then phone home, if a selected watch should update the diary. Remove a phone from Connected phones & watches to drop its sync tokens.